How to bridge the experience gap by supporting nurses of all tenures

McKinsey March 28, 2024
Gretchen Berlin, Faith Burns, Stephanie Hammer, Amy Hanley, Mhoire Murphy, Adriane Griffen, Kate Judge

With leaving still on nurses’ minds, organizations that address the varying needs and preferences of nurses of all tenures can help mitigate departures and create more rewarding experiences for all.

From baby boomers to Gen Zers, the question of how the four generations comprising today’s workforce can best work together gets a lot of attention. Personal and professional experiences, levels of training, employer expectations, and career outlook can vary across generations. In nursing, tenure is a particularly nuanced factor that adds complexity to the discussion on workforce dynamics and may be one of the more definitive features of employee experience and, ultimately, retention.

As healthcare organizations and other stakeholders refine their strategies for bolstering the nursing workforce, it is critical...

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