Becker's Healthcare February 10, 2020
Though the number of virtual medical appointments is projected to surpass that of in-office visits within the next four years, some physicians are still reluctant to buy in to the technology.
Of the barriers to this inevitable “sea change,” according to Peter Antall, MD, chief medical officer of American Well, the most pressing challenges stem from a combination of physicians’ perceptions of virtual care technology and the technology’s incompatibility with existing clinical workflows.
Dr. Antall cited four major issues keeping physicians from adopting telehealth, based on findings from American Well’s 2019 Physician Survey: uncertainty around reimbursement, lack of physician buy-in, poor leadership support and, perhaps most pressing, questions about clinical quality.
“Of physicians who are unwilling to use telehealth, upwards...
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