HealthLeaders Media April 1, 2025
Duke Health CHIO Eric Poon says healthcare leaders can move quickly and fail fast, but they had better learn from those mistakes and adjust accordingly
KEY TAKEAWAYS
– The Duke University Health System is using more than 80 different AI tools across the enterprise.
– Leadership is encouraging staff to experiment with the technology and expects some of the projects to fail, but executives want to make sure those failures are learning opportunities.
– The key to a fail fast strategy is governance, and the understanding that innovation shouldn’t get ahead of its guardrails.
The Duke University Health System is investing in roughly 80 AI products. And they’re fine with the fact that not all of these tools are going...
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