DOTmed March 17, 2025
Melissa Mooney

Implementing an electronic clinical outcome assessment platform, or eCOA, is a critical step in modern clinical research for streamlining data collection, improving patient engagement and enhancing trial efficiency. However, eCOA implementation is not as simple as selecting a vendor and launching a system — it requires careful planning to prevent delays, reduce site burden and ensure high-quality data.

By following best practices, trial sponsors and site teams can navigate common challenges, optimize workflows and create a seamless experience for all stakeholders, including patients. The following four key approaches can drive the successful implementation of an eCOA platform.

Approach no. 1: Promoting patient centricity

A key priority when implementing an eCOA platform is ensuring a patient-centric design. This means developing a...

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