HealthLeaders Media October 17, 2023
In a conversation with Olive’s Chief Product Officer and practicing physician, Dr. YiDing Yu, shares how health systems are leveraging automation as a pivotal weapon to address the top drivers of revenue leakage.
What do you view as the key drivers of revenue leakage facing health systems today?
This year, I’ve had the pleasure to host two roundtable discussions with CFOs and VPs of revenue cycle from leading health systems, including at the HealthLeaders CFO Exchange. As health systems tackle record labor shortages and financial headwinds, top financial leaders are honing in on areas where they’re losing potential revenue — both top line and bottom line.
Revenue leakage falls into two categories: pre-service and post-service.
Pre-service issues are the challenges...