HFMA February 26, 2019
HEALTHCARE ORGANIZATIONS CAN REALIZE THE ENHANCED POTENTIAL OF ELECTRONIC HEALTH RECORD (EHR) TECHNOLOGY BY USING IT AS A POPULATION HEALTH MANAGEMENT TOOL.
In the past decade, many large-scale EHR implementations have led to drops in revenue and operating income, and reductions in physician productivity have been one factor in these declines. Faced with negative ROI on a sizable investment, many organizations have responded by attempting to rebuild productivity through targeted initiatives. Common efforts include provider training, EHR system improvements, and workflow tweaks.
However, this single-focus response presents three problems. First, experience has shown that even the strongest process-improvement efforts never fully regain previous levels of production. Second, the continued focus on workflow change runs the risk of exacerbating provider frustrations...
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