Becker's Healthcare October 30, 2025
Patsy Newitt

Raghu Reddy, chief administrative officer of Southfield, Mich.-based MiOrtho Surgery Center and a member of the Ambulatory Surgery Center Association’s education and quality committees, joined Becker’s to discuss the key performance indicators his ASC uses to track efficiency, quality and growth.

Editor’s note: This interview was lightly edited for clarity and length.

Question: How do you measure operational success at your center?

Raghu Reddy: We have established key criteria and performance indicators to measure our operational success in all areas of our ASC. This can be an exhaustive list; we focus on some of the most crucial industry-benchmarked indicators below:

1. Financial and operational performance

  • Case volume and growth: number of cases per month/quarter compared to prior years.
  • ...

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