HMP Global January 21, 2025
Kent Dicks, Founder and CEO of Life365
The US Department of Veterans Affairs (VA) and its Veterans Health Administration (VHA)—the country’s largest integrated health care provider—have implemented several innovative programs in recent years to expand access to care and improve outcomes for former military personnel.
For example, the Veterans Community Care Program enables veterans to obtain care from unaffiliated providers when wait times at VA facilities exceed designated limits. This program, however, appears to be bursting at the seams, considering it accounts for nearly 40% of the VA’s contractual expenses—a 30-percentage point growth in only 5 years.
The care-access challenge is increasingly urgent, as, in 2021, approximately half of veterans were aged 65 or older, and three-quarters were aged...
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