CNBC April 13, 2024
The U.S. government is considering laws to help society adapt to the introduction of artificial intelligence.
Early users of the technology are already seeing labor productivity gains. For example, Klarna, a buy now, pay later financial services provider, estimates that its AI assistant tool will increase its profit outcome by $40 million by the end of 2024.
“It basically does the job of 700 full-time agents,” Klarna CEO Sebastian Siemiatkowski said in an interview with CNBC. “It basically was capable of taking care of two-thirds of all the incoming errands that we have over chat.”
Klarna’s AI assistant tool is built on OpenAI’s systems, which power both ChatGPT and Sora — two products that have captured the attention of both...
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