Becker's Healthcare April 18, 2024
While the financial impacts of the Change Healthcare hack have gotten a lot of attention, the cyberattack has also harmed patients, health system leaders say.
“It has and continues to interrupt patient care,” said Scott MacLean, board chair for the College of Healthcare Information Management Executives and CIO of Columbia, Md.-based MedStar Health, at an April 16 congressional hearing on the ransomware attack.
He gave some examples: “patients being unable to get their prescriptions filled, being forced to pay out-of-pocket prices; patients with complex conditions and costly medications like chemotherapy therapy treatments searching for a way to pay for their medications; and the inability of patients to use medication coupons.”
CHIME surveyed its membership, which includes health system CIOs and...