Fortune March 19, 2018
“If we assume that everybody sleeps 7½ hours a night,” begins Aetna CEO Mark Bertolini, “then we have just over 6,000 waking hours a year.” Out of that total, the average American spends only 20 hours in the health care system, he says. “So 99.7% of the time that we’re living our lives and being impacted by the world,” we’re not in a doctor’s office, clinic, or hospital. And yet, says Bertolini, it’s this overwhelming share of our time—that happy-go-lucky 99.7%—that the current overpriced, underperforming U.S. health care system doesn’t begin to address.
And that’s the problem, Bertolini says.
Bertolini, it’s worth noting, is one of this broken health care system’s most successful CEOs. (Since he took the reins, Aetna...
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