CB Insights October 5, 2020

The Covid-19 pandemic has shined a spotlight on the benefits that telehealth and virtual care can offer to patients, payers, and providers alike.

Telehealth has the potential to change healthcare for years to come.

From primary care visits to emergency triage, virtual healthcare can help to improve the patient experience, lower costs for hospitals and patients, reduce unnecessary hospital stays, and more.

Even before the pandemic, virtual care and online appointments were growing in popularity, but the Covid-19 outbreak has led to a telehealth boom.

Below, our graphic examines the ways telehealth can transform healthcare — not only for patients, but also for payers and providers.

For example, while hospitals have paused certain in-person visits and non-urgent care to prevent...

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Topics: Digital Health, Health IT, Healthcare System, Market Research, Patient / Consumer, Provider, Public Health / COVID, Technology, Telehealth, Trends
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