Managed Healthcare Executive October 18, 2024
Logan Lutton, Peter Wehrwein, Managing Editor

Kristen Whelchel, Pharm.D., CSP, Research and Patient Care Improvement Pharmacist with Vanderbilt Specialty Pharmacy’s Department of Health Outcomes and Research, explains how technology identifies at-risk patients, coordinates medication refills and more.

Kristen Whelchel, Pharm.D., CSP, Research and Patient Care Improvement Pharmacist with Vanderbilt Specialty Pharmacy’s Department of Health Outcomes and Research gave some examples of how technology has leveraged patient care at her institution.

“We created a dashboard that would help the pharmacist identify patients who had no refills left on their prescription and would need safety monitoring labs before they could get their next refill,” Whelchel said.

As a result, the percentage of patients with care gaps went from 80% to...

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