Health Affairs November 22, 2024
For older adults, Medicare enrollment is a complex and overwhelming endeavor. When the time for enrollment comes, beneficiaries are challenged with the daunting task of navigating seemingly endless plan options and program specifics. For some, the terminology and plan options may seem like another language entirely. For those with limited English proficiency (LEP), the problems are even more significant and the resources available for support are minimal.
According to a 2017 report from the Office of Minority Health (the most recent report available at the time of this publication), approximately four million Medicare beneficiaries have limited English proficiency (LEP). For those with LEP, applying to government programs may prove challenging. A study conducted by KFF (2023) found nearly half of...
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