MedCity News May 28, 2021
When used correctly, RPA solutions can completely transform operational processes to drive financial efficiency, enhance employee engagement, and improve the customer (or in this case, patient) experience.
Anyone entering the healthcare field quickly learns one thing: there is a lot more administrative work that goes into the job than expected. And while tasks like processing payments, inputting patient data, and scheduling appointments are critical to the patient care continuum, it doesn’t take healthcare professionals long to grow weary of them.
This never-ending cycle of tedium has caused many providers to wonder: “How can we liberate ourselves from these mundane (albeit necessary) tasks without dropping the ball from an operational standpoint?”
Although there are a few ways to answer this, one...
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