Fierce Health Technology May 21, 2021
Piedmont Healthcare wanted to make it easier to engage with patients where they are using technology that most patients have in their pockets. About five years ago, the health system began using a mobile wayfinding app, Gozio Health, to allow patients to find providers and schedule appointments.
When COVID-19 hit, Piedmont Healthcare, an 11-hospital health system in Georgia, pivoted to use the app, powered by Gozio Health and called Piedmont Now, to coordinate vaccine distribution, according to Katie Logan, chief consumer and strategic planning officer for Piedmont, which covers the area ranging from the north Georgia mountains to close to the border of Alabama.
“As we looked at things like vaccine distribution in the midst of COVID, or even earlier...
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