Healthcare DIVE April 27, 2017
Patient portals have been around for years, so why aren’t more providers and patients using them?
As the wheels of value-based care continue to inch forward, healthcare organizations are looking for ways to increase care outside traditional care settings. Advances in telemedicine and digital health tools that monitor chronic conditions are part of the solution. But another often overlooked tool is the patient portal, or personal health record.
The federal government’s Meaningful Use requirements were a driving force in getting hospitals and providers to offer patient portals. But the incentives for portal use were set so low — one patient seen by an eligible provider or hospital during an EHR Incentive Program reporting period must view, download or transmit...
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