Healthcare IT Today December 13, 2021
The following is a guest article by Doreen DeGroff, Senior Product Director MEDITECH, CereCore.
Patient portals have existed since the late 1990s, but the onset of a global pandemic triggered a drastic shift within the healthcare community and fueled interest in patient portals. According to The Office of the National Coordinator for Health Information Technology, about six in 10 individuals nationwide were offered a patient portal in 2020—representing a 17-percentage point increase since 2014.
As the COVID-19 pandemic wore on, staying connected with patients and supporting them in their healthcare journey resulted in trial by error for many patients and providers alike. Now we’re beginning to see healthcare leaders take a much more proactive approach with specific focus on optimization...