KevinMD January 25, 2026
Deanna J. Gilmore, RDH

My great-grandfather was a small-town doctor in the early 1900s.

It was a different time. A different place. A very different pace.

He knew his patients. He knew their families. He understood their lives, not just their symptoms. Care happened in the context of relationship because that was simply how medicine worked.

Today, health care looks very different. The science is better. The technology is stronger. We can do things now that would have been unimaginable back then. But somewhere along the way, the pace changed. And the relationship began to disappear.

More and more, health care feels less like a relationship and more like a transaction.

You check in. You wait. You rush through an appointment. You leave with...

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