Forbes February 5, 2025
Abhishek Sinha

Abhishek Sinha, Business Architecture Manager at Accenture, Leading Technology and Process Integration for Transformative Business Success.

In the highly regulated and complex life sciences industry, returns management has traditionally been seen as a necessary operational function. However, advances in technology and increasing emphasis on sustainability have transformed this area into a strategic lever for business innovation. Organizations now have a unique opportunity to redefine returns management to enhance compliance, optimize operations and achieve sustainability goals.

The Strategic Importance Of Returns Management

Returns management in the life sciences sector comes with distinct challenges, including handling temperature-sensitive products, complying with strict regulatory requirements and meeting the rising demand for sustainable practices. To succeed with a returns management approach, businesses must treat it...

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