Forbes November 15, 2024
Dr. Aasim Saeed, Founder and CEO of Amenities Health.
Business leaders face a dilemma. They know their fields are going to continue to be disrupted by rapidly evolving technology. But as incumbents, they’re poorly positioned to be the ones leading that disruption—the same way it would have been unreasonable to expect a buggy whip manufacturer to usher in the automobile age a century ago.
We see this starkly in my field, healthcare. Patients crave the ease of virtual care and intuitive digital interfaces, but hospitals struggle to deliver anything resembling a modern consumer experience. Even when health systems have offered these solutions, the tools and features have often felt “bolted on” because they were created by people looking to bolster...