KevinMD September 14, 2025
I still remember the day the shiny new EHR went live. We were promised instant access to every lab, perfect legibility, and (my favorite buzzphrase) “more time for patient care.” What arrived instead was a blinking cursor waiting for someone to type every blood-pressure reading, family-history nuance, and treatment plan. That “someone” was often the physician. Handwritten scrawl, once dashed off in seconds (illegible but efficient), was replaced by after-hours typing sessions that stretched late into the night.
Soon I tried documenting during the visit, but that only planted my face in the glow of a monitor while a patient described wheezing across the room. Eye contact vanished; conversation felt transactional. The clerical load frayed my evenings and my patience....
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