How Hospitals Can Manage Supply Shortages as Demand Surges

Harvard Business Review April 3, 2020
Richard M.J. Bohmer , Gary P. Pisano , Raffaella Sadun and Thomas C. Tsai

As everyone has become painfully aware, acute shortages of materials like masks, ventilators, intensive care unit (ICU) capacity, and staff are hamstringing the heroic efforts of health care professionals around the world to address the pandemic.

Now, more than ever, the right supply-chain strategies and management practices are urgently needed to optimize scarce resources, alleviate shortages, and expand capacity quickly. While good management can never be a substitute for dedicated and skilled medical practitioners, improving the management of supply chains is crucially needed to ensure that these professionals have the resources to do their jobs.

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