Home Health Care News May 20, 2024
Poof — a caregiver has just vanished into thin air.
The caregiver hasn’t shown up to care for their client during the shift, and they’ve left the home care agency without giving any notice.
Generally, this is what’s known as caregiver ghosting, and it continues to be a challenge for home care providers.
Recently, Victor Hunt — co-founder and CEO of caregiver engagement platform Ava — highlighted this industry-wide pain point in a post on LinkedIn. Hunt noted this was a problem, and a growing one at that.
Specifically, Sheila Davis – the senior vice president of area operations at Always Best Care – believes that in the past nine months caregiver ghosting has gotten worse.
“It’s something that...
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