Healthcare DIVE November 7, 2017
Employers can give workers anniversary lunches, recognition ceremonies, holiday parties and employee picnics. But, increasingly, workers stick around longest with an employer that cares about their physical and emotional well-being and offers tools that give them 24-hour access to healthcare providers and medical information.
The array of medical services is virtually at employees’ finger tips and expanding with nearly every technological advancement. Employees can access healthcare services by phone, mobile apps, websites and other virtual “hubs,” says Marcia Otto, vice president of Product Strategy at West’s Health Advocate Solutions.
Otto says these programs can include, but are not limited to:
- Telemedicine
- Second opinions
- Nurses’ support
- Advocacy
- Medical-decision support
- Wellness
- Disease management
- Employee assistance and behavioral health
- Prenatal/maternal support
- Sleep...
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