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It’s a high-pressure, high-stakes job, but it’s a perfect fit for Geoff Gates.
Cleveland Clinic’s senior director of technology for supply chain and support services heads a team that’s responsible for everything from the procure-to-pay process to supply chain technology and innovation. Gates says his team collaborates closely with the IT department “to make sure that all our systems speak to each other in the right way and that transactions are flowing seamlessly across the organization.”
Most of this work takes place behind the scenes, but the results are visible everywhere, according to Gates: “As one clinical department head put it, ‘You could literally shut down...
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