Becker's Healthcare January 17, 2025
Gone are the days when quality is owned by a single department or measured on a distant dashboard.
Today, clinical quality is woven into the fabric of nearly every aspect of health system operations, with leaders treating it as a core strategy to improve outcomes, reduce costs and address inequities. But this was not always the case.
Just 20 years ago, chief quality officers were not a common part of hospital C-suites. At the time, quality improvement was still largely seen as the work of a single department, rather than a shared responsibility across the organization.
Efforts to integrate quality and safety into healthcare operations gained momentum in the 1990s, with initiatives such as the founding of...
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