Healthcare IT News December 1, 2025
Until the healthcare industry modernizes the referral process, it can’t truly say it’s delivering on the promise of connected, coordinated and patient-centered care, says one CEO.
Hospitals are losing millions every year to a hidden but fixable problem: referrals that never get scheduled. Patient referrals can stall because of administrative bottlenecks, leading to both lost revenue and delayed care.
Todd Doze, CEO of Janus Health, which develops technology for the healthcare revenue cycle, believes artificial intelligence can unlock new capacity in hospital operations by automating intake, clinical review and treatment validation – helping solve problems with referrals, which he calls one of the biggest blind spots in hospital revenue cycles.
We spoke with Doze to gain his expert views on...
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