MedCity News April 2, 2025
AI tools can work together across the payer value chain, exchanging information, collaborating and making autonomous decisions based on business rules. Here are just a few examples of how their bottom lines are benefiting.
Now that AI tools are everywhere, the question making headlines is whether businesses will see substantial returns from their AI investments. The answer for health plans is a definite yes. Health plans are using AI to solve perennial pain points and productivity bottlenecks in their claims operations, contact centers, training, and more. They are using AI capabilities to create better member experiences and outcomes while reducing costs with more accurate, automated processes.
Autonomous AI agents, AI co-pilots, generative AI capabilities, and machine learning algorithms are...
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