Drug Topics September 16, 2022
Keith Loria

Big data and analytics are everywhere—including in independent pharmacy. But is the collected information being used to help with documentation, care planning, and reimbursement?

Pharmacies have come a long way over the past 3 decades in their use of data analytics, according to Heidi Polek, RPh, a pharmacist and strategic program manager at DrFirst, a provider of innovative technology solutions that works with 67,000 pharmacies nationwide. “We’ve grown from doing our own simple paper-and-pencil calculations to being able to choose from a host of vendors and consultants that offer detailed analytics on things that community pharmacies can have a direct impact on, such as prescription abandonment,” said Polek. “With insights into trends like these, pharmacists can more effectively intervene to...

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