Patient Engagement April 15, 2020
More patients are using virtual visits and chatbots to access healthcare during the coronavirus outbreak, suggesting a tip toward more healthcare consumerism.
The outbreak of the novel coronavirus is propelling healthcare consumerism, pushing new patients to adopt the patient engagement technologies that experts have long said will herald in a new era in the medical industry, according to new survey data from IDC.
Healthcare consumerism is a key industry buzzword born out of increased patient financial responsibility, a push for more patient engagement, and the prevalence of patient-facing healthcare tools.
As patients held more of a financial stake in their own health and wellness, they took ownership of their own care, theoretically jumping on the patient engagement bandwagon and adopting...
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