Becker's Healthcare November 18, 2024
Kristin Kuchno

Hartford (Conn.) HealthCare introduced a revamped orientation for new employees in June 2023, which has received high praise in feedback surveys and contributed to a significant reduction in employee turnover, President and CEO Jeffrey Flaks told Becker’s.

The two-day orientation is held every two weeks and includes both in-person and virtual sessions. The first day is an in-person event attended by 250 to 350 new team members at a centrally located concert venue, chosen for its accessibility and high-energy atmosphere. The second day is virtual and focuses on building a high-reliability organization and maintaining a culture of safety, Mr. Flaks said.

During the in-person session, logistical needs like distributing employee badges and signing up for tuition reimbursements are addressed. The...

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