BCG November 14, 2024
Stefan Gstettner, Ashish Pathak, Dustin Burke, Fanny Grönlund, and Tristan Mallet

Key Takeaways

GenAI overcomes the complexities of previous AI implementations through user- friendly interfaces, agent-based automation, and cross-functional orchestration.
  • Companies have been slow to realize the vision of AI-driven supply chains, primarily due to an overemphasis on AI’s analytical powers without adequate focus on adaptive learning.
  • GenAI’s suite of capabilities makes it an ideal solution for optimizing and streamlining supply chain operations, reviving hopes for an AI-powered transformation.
  • Successfully implementing GenAI in supply chains requires a five-step approach that aligns technical capabilities with business objectives.

Generative AI lets companies capture previously untapped benefits of AI in supply chains. By simplifying user interfaces, automating operations and decision making, and generating actionable...

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Topics: AI (Artificial Intelligence), Supply Chain, Technology
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