Harvard Business Review June 12, 2024
Summary: Research by BCG shows that workers who spend too many hours on tasks they dislike (“toil”) are at risk for quitting, and employees who spend sufficient time on work that creates joy are less of a flight risk. A study of the consulting firm’s administrative employees demonstrates how they can use AI to reduce time spent on toil and increase time on joy-creating tasks. The research also explores the key factors that drive successful gen AI adoption; the main finding is that having a manager...
Today's Sponsors
Today's Sponsor