Advisory Board July 22, 2024

CrowdStrike, a cybersecurity firm, triggered a massive outage on Friday that disrupted a number of businesses, including hospitals and health systems. Here’s how they were impacted.

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How providers were affected by the outage

The outage occurred after CrowdStrike attempted to update its Falcon Sensor product, which protects encrypted data on the cloud from cyberattacks. However, during deployment, there was a bug, and some Microsoft users experienced a “blue screen” error that blocked their attempts to reboot their computers.

According to the company’s website, CrowdStrike is used on more than 1 million individual devices in healthcare organizations throughout the United States.

The outage affected many hospitals and health systems. According to the American Hospital Association, the effects of...

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