Behavioral Health Business November 4, 2025
Ashleigh Hollowell

This is an exclusive BHB+ story

As fragmented as the behavioral health space may be, achieving a return on investment is something providers, payers and patients generally agree on.

Yet, proving ROI looks different just about everywhere, and what it means to different stakeholders can vary. What matters most, though, according to Dr. Mill Brown, chief medical officer at Spring Health, is measuring ROI through health spend, data and outcomes.

New York-based Spring Health is a virtual mental health provider that offers employee assistance programs (EAPs) and mental health benefits for employers and health plans. As a company, it utilizes several different data points to measure ROI from clinical screening data, presenteeism vs. absenteeism, and other functional baselines.

Brown has...

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