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How FirstHealth is improving outcomes with observation at home
Healthcare IT News October 28, 2024
The strategy has had a big impact on patient access, bed capacity, and heart failure and all-cause readmissions – not to mention appreciation of patients and family thankful to receive care safely at home instead of having to be admitted to the hospital.
Like most health systems across the United States, Pinehurst, North Carolina-based FirstHealth of the Carolinas has challenges with bed capacity and is always working on new and innovative ways to increase it in a safe and financially responsible way.
THE PROBLEM
This has been done through a few different venues. FirstHealth’s extended care unit at its Richmond campus, among others, is a brick-and-mortar solution, whereas the observation at home (OAH) program helps with capacity challenges, but virtually.
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