How Disruptive Innovation in Healthcare Will Transform Patient Experiences
Applause November 23, 2021
Innovation in healthcare has, and will continue to, dramatically improve patient care and the patient experience
The global pandemic threatened to overwhelm healthcare providers. Healthcare innovators, however, thrived as they looked for ways to continue providing quality care and keep staff and patients safe, while maintaining critical revenue streams.
Once seen as a disruptive innovation in healthcare, all four modalities of telehealth (live video conferencing, store-and-forward, remote patient monitoring and mHealth) all played an outsized role in keeping quality care available. In the early days of the pandemic, healthcare providers offered telehealth for patients by any means necessary — some simply falling back to standalone Zoom meetings to provide video visits until they could stand up more integrated solutions. It...