Health IT Outcomes August 23, 2019
Kannan Sreedhar, Avaya and Steve Bernard, Carousel Industries

By 2020, healthcare spending around the globe is expected to reach $8.7 trillion1, and as part of this spend, healthcare providers are looking to digitally transform by innovating legacy processes and driving better patient experiences. With recent advances in customer-relationship management (CRM), and electronic health record (EHR) technology, providers have an opportunity to significantly update communication channels for patients to reach them.

For patients, the first point of contact with a hospital is essential, whether they’re seeking assistance for a serious health risk or checking in with a doctor. Communications infrastructure plays an integral role in the delivery of this care. By utilizing popular technologies already in patients’ hands, such as smartphones, social media and instant messaging, providers can easily...

Today's Sponsors

LEK
ZeOmega

Today's Sponsor

LEK

Continue Reading

 
Topics: AI (Artificial Intelligence), CRM, Digital Health, EMR / EHR, Patient / Consumer, Provider, Technology
Related Articles:
How Digital Health Tools, AI, and Wearables are Transforming Care and Self-Management
Culina Health Snags $7.9M to Expand Access to Nutrition Care
ŌURA Promises Relentless Innovation As It Hits New Oura Ring Milestone
Digital Twins Aren’t Just for Big Businesses
How Did Digital Health Investors View This Year’s Funding Environment — and What Do They Predict for 2025?

Share This Article