MedCity News August 13, 2024
Matt Feltman

if we can shift the way we deliver information, we can change the entire culture of pharmacy in a way that relieves some of the burden on the pharmacists and improves patient outcomes at the same time.

When patients pick up a prescription medication (or have one delivered), two things typically happen. First, the individual is asked if they want counseling from, or have any questions for, the pharmacist. Second, a sheaf of papers is stapled to the bag the medication is placed in. The papers feature information about the type of medication that has been prescribed, what it is for, and side effects to look out for.

Isn’t this happening in the wrong order?

That information, if...

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