KevinMD April 22, 2023
In theory, the widespread adoption of health information technology (HIT) and integrated applications can improve patients’ access to their health information and facilitate patient-centered care. In reality, this increased reliance on patient-facing technologies and data derived from connected devices, machine learning, and artificial intelligence can widen gaps in access, create new barriers to health equity, and generate biases that influence research and clinical decision-making that negatively impact the patient experience for those who have access and those who don’t.
According to a 2021 McKinsey & Company survey, telehealth was utilized for 13 percent to 17 percent of U.S. patient visits across all specialties, and according to research from Kaiser Permanente, there’s a low rate of in-person follow-up needed after a...
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