Forbes July 16, 2024
Eric Ly

Eric Ly is the CEO of KarmaCheck and a cofounder of LinkedIn.

The Covid-19 pandemic ushered in significant changes across industries. The situation required the healthcare industry, in particular, to uncover vulnerabilities in systems, especially in human resources (HR) and staffing.

Before the pandemic, healthcare—especially in administrative roles—hesitated to adopt technology. HR processes, staffing, patient records and scheduling commonly relied on manual, paper-based systems. This outdated approach led to inefficiencies such as time-consuming data entry, manual document chasing, human error and data-sharing challenges.

During the pandemic, healthcare facilities faced challenges like a surge in patient numbers, resource shortages, staff burnout and the urgent need for information sharing. These challenges revealed the shortcomings of traditional administrative methods and highlighted the need...

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