Forbes March 7, 2025
During the pandemic, arming the C-suite with employee data was never more critical. Executives needed insights on employee health, well-being and sentiment to make fast decisions since working conditions were so delicate. As a result, chief human resources officers (CHROs) who had access to the right data saw their influence grow.
Issues such as managing employee well-being, guiding remote work and steering through uncertainty were driving boardroom agendas, and CHROs were holding the reins. Now, gathering data and measuring employee engagement is table stakes. The C-suite doesn’t just want reports. They want results—tangible, measurable business impact. To maintain influence in the boardroom, CHROs need to focus on shaping the one thing that can really drive outcomes: employee behavior. AI, when...
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