Harvard Business Review September 11, 2024
Graham Kenny, Marek Kowalkiewicz and Kim Oosthuizen

Summary. For business leaders, especially at relatively small companies, the idea of applying gen AI to strategic planning is mouthwatering. This article explores the potential and limits of AI in helping such companies chart their strategies. Through the lens of two disguised case studies the authors show how gen AI can help companies identify some challenges and opportunities that managers missed, overcoming the human biases, but by the same token missed some possibilities rooted in...

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