Fortune March 11, 2024
In a short time, AI has gone from being a technology used by the tech elite to one that most people use—or at least encounter—daily. AI is being deployed in health apps, customer service interactions, on social media, and in marketing emails, to name just a few examples. While companies are building their own AI and figuring out how the technology fits into their businesses, they’re also facing the challenge of how to transparently convey the ways in which they’re using these advancements.
“Many are subjected to AI, often without an explicit decision to use these systems,” said Julia Stoyanovich, professor and director of the Center for Responsible AI at New York University. “We want to give the ability...