Oliver Wyman January 21, 2024
Ana Kreacic is COO and John Romeo is CEO of the Oliver Wyman Forum

Leaders eager to limit risk, retain talent, and increase productivity should provide the training, transparency, and compassion workers want and need

Generative artificial intelligence is transforming the world and the workplace, but there is a big disconnect between employers and employees. While CEOs recognize its potential and many already are redesigning work to streamline operations or gain a competitive advantage, they underestimate what’s required to achieve the productivity improvements. The swift adoption has left many employees with inadequate skills and worsening morale.

Leaders eager to limit risk, retain talent, and increase productivity should provide the training, transparency, and compassion workers want and need. Here’s how:

Provide...

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Topics: AI (Artificial Intelligence), Employer, Technology
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