PYMNTS.com April 8, 2019
Big Tech is busy disrupting healthcare and shaping the industry’s future, and Amazon is showing the latest example of that — though it’s hardly the only force putting pressure for change on that massive sector of the economy.
Amazon wants to enable Alexa, its voice-activated digital assistant, to keep tabs on customers’ medicine and provide personal health updates, and is taking the steps to achieve that. Amazon said Alexa is HIPAA-compliant and that five healthcare companies including Cigna, Livongo Health and hospital partners have created new Alexa skills, enabling Alexa to make appointments at urgent care facilities, track prescription drug shipments and provide doctors with information once a patient is released from the hospital.
That’s only the latest healthcare move...
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