Senior Housing News April 29, 2024
Austin Montgomery

The phrase “artificial intelligence” might be an overused buzzword, but senior living operators are increasingly wielding it to improve operations.

Take it from Bickford Senior Living President Andy Eby.

In recent years, Eby – once a NFL lineman – has shaped Bickford’s future into one that integrates data in operations and emphasizes transparency with consumers. Artificial intelligence and data analysis is the lynchpin that makes those efforts possible, he said during this week’s Argentum conference in Phoenix, Arizona.

“We have an opportunity to think differently and scale collective operations and leadership with AI,” Eby said. “We have the ability to scale the number of people that we have and the amount of intellectual property we have as an organization...

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