Becker's Healthcare November 25, 2025
Sophie Eydis

As GI volumes grow and patient expectations evolve, ASCs face new pressure to reduce appointment cancellations, streamline communication and strengthen operational and cultural foundations ahead of 2026.

During Becker’s 31st Annual Meeting: The Business and Operations of ASCs in Chicago, four GI leaders shared the strategies they believe will define success in the coming years.

The panel featured Dean Lehmkuhler, administrator of Indianapolis-based Northside Gastroenterology Endoscopy Center; Sumana Moole, MD, physician and founder of Suwanee, Ga.-based Merus Gastroenterology & Gut Health; Benjamin Levy, MD, gastroenterologist at University of Chicago Medicine in Chicago; and Emma Gimmel, BSN, RN, director of nursing at Manhattan Endoscopy Center in New York City.

Reducing late cancellations through communication and clarity

Late cancellations remain one of...

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