Fierce Health Payers September 23, 2020
Major insurers Anthem and Humana have revved up efforts to improve food insecurity among their Medicare Advantage members in the wake of the COVID-19 pandemic.
Leaders with both insurers shared their thoughts on how the pandemic impacted supplemental benefits for MA plans during a session of Fierce Health Payer’s Virtual Series: Medicare Advantage Evolution.
When the pandemic hit, Humana put together a task force to figure out how to respond to members’ biggest needs. The insurer thought the needs included expanding telehealth and having enough medications on hand, said Andrew Renda, M.D., associate vice president, bold goal and population health strategy at the insurer’s Office of Health Affairs and Advocacy.
“The reality was, really quickly our members started calling us...
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